The Head Barista leads the coffee and specialty beverage operation within the Bar & Beverage department, ensuring every cup meets the venue’s standards for quality, consistency, speed, and presentation. This role is central to delivering a polished guest experience, whether the venue serves breakfast service, all-day café trade, after-dinner coffees, or high-volume late-night service.
- Purpose of the role
- Own the standards, execution, and energy of the coffee station and related beverage service.
- Deliver excellent specialty coffee, tea, and non-alcoholic beverages while supporting overall bar service.
- Protect product quality, service speed, and operational consistency during every shift.
- Where the role sits / reporting line
- The Head Barista sits within the Bar & Beverage function and works closely with the Bar Manager, Beverage Manager, or Assistant General Manager, depending on the venue structure.
- They typically report to the Bar Manager, Beverage Manager, or F&B Manager, and may supervise baristas, junior beverage staff, and trainees.
- They act as the main point of contact for coffee-related standards, training, and station coordination.
- Key areas of responsibility
- Prepare and serve espresso-based drinks, filter coffee, tea, and signature non-alcoholic beverages to specification.
- Maintain equipment, cleanliness, stock rotation, and station readiness throughout service.
- Monitor milk, coffee, syrup, garnish, and disposable inventory; communicate ordering needs promptly.
- Train and coach team members on recipes, workflows, cup presentation, and service etiquette.
- Support menu development, tastings, and seasonal beverage launches where required.
- Work efficiently under pressure while maintaining a calm, guest-focused presence.
- What success looks like
- The ideal Head Barista is technically skilled, fast, precise, and highly consistent.
- They have strong product knowledge, excellent hygiene standards, and a strong sense of ownership.
- They communicate clearly, lead by example, and remain composed in busy, high-expectation environments.
- They are proactive, detail-oriented, and passionate about delivering memorable beverage experiences.