Position Overview: Setup / Steward Crew
The Setup / Steward Crew plays a vital behind-the-scenes role in delivering smooth, professional catering, banquet, and event operations. This team ensures that event spaces, service areas, and back-of-house stations are prepared, maintained, and reset to the highest standards before, during, and after each function. Their work directly supports the guest experience by creating a clean, organized, and fully equipped environment for service teams to operate efficiently.
Role Placement and Reporting
- Sits within the Catering, Banquets & Events department, typically as part of the operational support team.
- Reports to the Banquet Captain, Banquet Supervisor, Events Manager, or Stewarding Supervisor, depending on the venue structure.
- Works closely with banquet servers, bartenders, chefs, event coordinators, and housekeeping/stewarding teams to ensure event readiness and timely execution.
Key Areas of Responsibility
- Set up and break down banquet rooms, event spaces, and service stations according to floor plans, function sheets, and supervisor instructions.
- Arrange tables, chairs, staging, buffet equipment, linens, tableware, glassware, and décor elements to specification.
- Support food and beverage teams by ensuring all service equipment, supplies, and back-of-house areas are stocked, clean, and ready for use.
- Maintain cleanliness and organization throughout the event, including clearing used items, removing waste, and resetting spaces between functions.
- Assist with loading, moving, and storing equipment safely and efficiently.
- Follow all health, safety, and sanitation procedures, including safe lifting practices and proper handling of breakable or heavy items.
- Respond quickly to last-minute changes, additional setup requests, and operational needs during events.
What Success Looks Like
- Reliable, punctual, and able to work well under pressure in fast-paced event environments.
- Physically capable and willing to perform hands-on tasks for extended periods.
- Detail-oriented, with a strong sense of presentation, cleanliness, and organization.
- Team-focused, responsive to direction, and able to communicate clearly with supervisors and colleagues.
- Flexible and adaptable, with a positive attitude and a willingness to support wherever needed.