A Cleaner / Janitor plays a vital support role in maintaining the cleanliness, hygiene, and overall presentation of a restaurant, club, or lounge. This position helps create a safe, welcoming environment for guests and staff by ensuring public areas, back-of-house spaces, and facilities are kept in excellent condition throughout service. In a fast-paced hospitality setting, the Cleaner / Janitor contributes directly to guest satisfaction, health and safety compliance, and the smooth daily operation of the venue.
- Role purpose:
To keep all assigned areas clean, sanitised, stocked, and presentable at all times. The role supports the venue’s standards of hygiene, safety, and professionalism, helping protect the guest experience and the reputation of the business.
- Where the role sits / reporting line:
This role sits within the Facilities & Maintenance function and works closely with Operations, Housekeeping, and Front of House teams. The Cleaner / Janitor typically reports to the Facilities Manager, Housekeeping Supervisor, Maintenance Supervisor, or Operations Manager, depending on the venue structure.
- Key responsibilities:
- Clean and sanitise floors, restrooms, surfaces, mirrors, fixtures, and high-touch points
- Empty bins, manage waste disposal, and replace liners as required
- Replenish toilet tissue, soap, paper towels, and other consumables
- Clean spillages promptly and place hazard signage where needed
- Support routine deep-cleaning tasks before, during, and after service
- Maintain storage areas, cleaning equipment, and supplies in good order
- Report damage, faults, leaks, or safety hazards to the appropriate supervisor
- Follow all hygiene, PPE, and chemical handling procedures
- Assist with set-up or clean-down tasks for events, busy periods, or closing duties
- Type of person who succeeds:
The best Cleaner / Janitor is reliable, discreet, and physically fit for active work. They take pride in high standards, work well independently and as part of a team, and remain calm under pressure. Attention to detail, consistency, time management, and a strong sense of responsibility are essential. A successful candidate is proactive, trustworthy, and understands that cleanliness is a core part of hospitality excellence.