The Recruitment Specialist / Talent Acquisition plays a critical role in building the workforce that powers a high-performing restaurant, club, or lounge. This position supports the full hiring cycle, helping the business attract, assess, and place the right people in the right roles quickly and professionally. In a fast-paced hospitality environment, the Recruitment Specialist ensures staffing needs are met without compromising service quality, culture, or compliance.
- Purpose of the role:
To source, screen, and hire talented team members across front-of-house, back-of-house, supervisory, and support roles. The role helps maintain strong staffing levels, reduces turnover, and ensures every new hire aligns with the venue’s service standards, brand values, and legal hiring requirements.
- Where it sits in the organisation:
This role sits within the HR, Training & Compliance function and works closely with venue leadership, department managers, and operations teams. It supports both day-to-day staffing needs and longer-term workforce planning. Depending on the structure of the business, the Recruitment Specialist may be part of a central HR team or embedded within the venue group.
- Reporting line:
The role typically reports to the HR Manager, People & Culture Manager, or Head of HR, and collaborates with General Managers, Department Heads, and Training teams to understand hiring priorities and candidate requirements.
- Key responsibilities:
- Manage job postings, candidate sourcing, and screening processes
- Coordinate interviews, trials, reference checks, and offer administration
- Build and maintain a strong talent pipeline for priority roles
- Support onboarding and ensure new hires complete required documentation
- Track recruitment activity, hiring outcomes, and vacancy performance
- Promote the employer brand and provide a professional candidate experience
- Ensure recruitment practices are fair, compliant, and aligned with policy
- Who succeeds in this role:
A successful Recruitment Specialist is organised, approachable, and commercially minded, with strong communication skills and sound judgment. They are comfortable working at pace, managing multiple vacancies, and balancing urgency with quality. The best performers are proactive relationship-builders who understand hospitality culture, stay calm under pressure, and take pride in finding people who strengthen the team and elevate guest experience.