The Live Music Coordinator is responsible for planning, organising, and delivering live music experiences that enhance the atmosphere, energy, and guest experience across Lounge, Café & Specialty Venues. This role ensures that all performances align with the venue’s brand, programming strategy, guest profile, and operational standards, while supporting revenue, retention, and overall venue appeal.
- Purpose of the role
- Curate and coordinate live music programming that complements the venue concept and elevates the guest journey.
- Act as the main organiser between artists, management, operations, and sometimes external promoters or entertainment partners.
- Ensure performances are well-planned, compliant, cost-effective, and smoothly executed from booking through to show completion.
- Where the role sits / reporting line
- Typically sits within the operations, entertainment, or marketing function of the venue.
- Works closely with the General Manager, Venue Manager, Entertainment Manager, and FOH/Operations teams.
- Usually reports to the Venue Manager, Entertainment Manager, or General Manager, depending on the size and structure of the business.
- Key areas of responsibility
- Source, assess, and book suitable performers and acts for the venue’s live music calendar.
- Build and maintain a balanced programming schedule that supports trade patterns, special events, and target audience preferences.
- Manage artist communications, contracts, schedules, technical requirements, arrival times, and performance logistics.
- Coordinate with sound, lighting, security, and service teams to ensure smooth event delivery.
- Monitor performance quality, guest feedback, and commercial results to refine future programming.
- Ensure all entertainment activities meet licensing, noise, safety, and venue policy requirements.
- What success looks like
- The ideal person is organised, commercially aware, and highly responsive, with strong communication and relationship-building skills.
- They understand music programming, guest experience, and venue operations, and can balance creativity with practical execution.
- They remain calm under pressure, anticipate issues early, and can work confidently with both artists and internal teams.
- A successful Live Music Coordinator has a strong sense of atmosphere, brand fit, and consistency, with the ability to deliver memorable experiences that drive repeat visits.