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Support & Logistics

Locker Room / Staff Canteen Attendant

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Locker Room / Staff Canteen Attendant Manual coverLocker Room / Staff Canteen Attendant
Manual cover
Locker Room / Staff Canteen Attendant SOP page
SOP page
Locker Room / Staff Canteen Attendant Shift checklist
Shift checklist
Locker Room / Staff Canteen Attendant Certificate
Certificate

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The Locker Room / Staff Canteen Attendant plays a vital behind-the-scenes role in keeping the team environment clean, organised, and welcoming. This position supports the daily comfort, hygiene, and morale of staff by maintaining locker areas, staff dining spaces, and associated facilities to a high standard. While not guest-facing, the role directly contributes to smooth operations by ensuring employees have a tidy, well-managed space to prepare, rest, and refresh during shifts.

  • Position in the organisation:

This role sits within the Support & Logistics function and is part of the wider operations support team. It typically reports to the Support & Logistics Supervisor, Stewarding Manager, Housekeeping Manager, or Operations Manager, depending on the venue structure.

  • Core purpose of the role:

To maintain a clean, safe, orderly, and pleasant environment for staff locker rooms and canteen areas, ensuring team members have access to properly serviced facilities throughout the day.

  • Key areas of responsibility:
  • Clean and sanitise locker rooms, staff canteen areas, washrooms, and surrounding support spaces.
  • Monitor and restock consumables such as soap, tissue, sanitiser, napkins, drinking water, and basic canteen supplies.
  • Ensure lockers, seating, tables, waste bins, and shared surfaces are kept tidy and functioning correctly.
  • Support the smooth flow of staff meal service by keeping the canteen presentable and orderly.
  • Report maintenance issues, damaged lockers, spills, pest concerns, or safety hazards promptly.
  • Follow hygiene, safety, and housekeeping standards at all times, including proper waste segregation and cleaning procedures.
  • Handle staff interactions professionally, courteously, and confidentially, maintaining a respectful environment.
  • What success looks like:

The ideal candidate is dependable, discreet, well-organised, and proactive, with a strong sense of cleanliness and responsibility. They work well independently, notice small details, and take pride in maintaining high standards. A successful Locker Room / Staff Canteen Attendant is service-minded, trustworthy, physically fit for routine cleaning and lifting tasks, and comfortable supporting a fast-paced hospitality team environment.