The Graphic Designer plays a key role in shaping how the venue is seen, remembered, and experienced by guests. Within Sales, Marketing & Guest Experience, this role supports the visual identity of the brand across all guest-facing touchpoints, helping to drive awareness, create excitement, and reinforce a premium, consistent image across every channel and occasion.
- Purpose of the role
- Develops and delivers high-quality visual assets that support marketing campaigns, promotions, events, menus, digital content, printed collateral, and in-venue branding.
- Ensures all design work reflects the venue’s brand standards, tone, and positioning, while also appealing to the target audience and supporting commercial objectives.
- Translates ideas from the marketing, events, and operations teams into clear, engaging visuals that enhance guest perception and response.
- Where the role sits / reporting line
- Sits within the Sales, Marketing & Guest Experience function, working closely with marketing, events, social media, and operations teams.
- Typically reports to the Marketing Manager, Brand Manager, or Head of Sales, Marketing & Guest Experience, depending on the venue structure.
- Collaborates with senior leaders and department heads to ensure design output supports upcoming activations, seasonal campaigns, VIP experiences, and venue-wide initiatives.
- Key areas of responsibility
- Design digital and print materials such as posters, flyers, social media graphics, email banners, menus, signage, table talkers, and event artwork.
- Maintain brand consistency across all creative output, ensuring fonts, colours, imagery, and layout standards are applied correctly.
- Support promotional planning by producing visually compelling assets within agreed deadlines and campaign timelines.
- Adapt artwork for different formats and platforms, including web, mobile, social media, large-format print, and in-venue screens.
- Manage design revisions, file preparation, and delivery of final artwork to printers, suppliers, and internal stakeholders.
- Type of person who succeeds in this role
- Creative, detail-focused, and highly organised, with strong visual judgement and a good understanding of premium hospitality branding.
- Comfortable working at pace, juggling multiple priorities, and responding quickly to changing event and marketing needs.
- A strong communicator who can take direction, interpret briefs accurately, and work collaboratively with cross-functional teams.
- Proactive, adaptable, and commercially aware, with the ability to produce polished work that supports guest engagement and revenue growth.