The Health & Safety Officer plays a critical role in protecting guests, team members, contractors, and the business by ensuring that health, safety, and welfare standards are consistently applied across the venue. Working within HR, Training & Compliance, this position helps create a safe, legally compliant, and well-controlled environment in a fast-paced restaurant, club, or lounge setting where risks can change quickly throughout service, events, and late-night operations.
- Position in the organisation and reporting line
- Sits within the HR, Training & Compliance function, working closely with senior management, operations leaders, supervisors, and department heads.
- Typically reports to the HR Manager, Compliance Manager, Operations Manager, or General Manager, depending on the structure of the business.
- Acts as a key advisor to leadership on day-to-day safety matters, incident prevention, and compliance readiness.
- Key areas of responsibility
- Implementing and monitoring health and safety policies, procedures, and risk controls across all venue areas.
- Carrying out regular inspections, identifying hazards, and ensuring corrective actions are completed promptly.
- Supporting incident reporting, investigation, root-cause analysis, and follow-up actions to prevent recurrence.
- Ensuring staff are trained in safe working practices, emergency procedures, manual handling, fire safety, food hygiene support, and venue-specific risk controls.
- Maintaining compliance records, checklists, permits, incident logs, and safety documentation for audits and inspections.
- Liaising with management, trainers, and external authorities where required to maintain legal and operational standards.
- Promoting a strong safety culture through coaching, visible presence, and practical guidance on the floor.
- Type of person who succeeds in this role
- Highly organised, observant, and calm under pressure.
- Confident communicating with frontline staff and managers in a way that is practical and constructive.
- Detail-oriented, proactive, and comfortable balancing compliance requirements with the realities of a busy hospitality environment.
- A strong problem-solver who acts quickly, follows through reliably, and influences others to work safely every day.