An HVAC Technician in a restaurant, club, or lounge is responsible for keeping the heating, ventilation, and air conditioning systems operating safely, efficiently, and without interruption. Because guest comfort, air quality, and equipment reliability directly affect the customer experience, this role plays an important part in maintaining a safe, pleasant, and fully functional venue at all times.
- Purpose of the role
- Ensure all HVAC systems support guest comfort, staff working conditions, and compliance with safety and environmental standards.
- Minimise downtime through proactive maintenance, rapid fault diagnosis, and timely repairs.
- Help protect revenue by preventing climate-control failures that could disrupt service or damage stock, equipment, or the guest experience.
- Where the role sits and reporting line
- This position is part of the Facilities & Maintenance function, working closely with Operations, Kitchen, Bar, and Security teams.
- The HVAC Technician typically reports to the Facilities Manager, Chief Engineer, or Maintenance Manager, depending on the size and structure of the venue.
- In smaller venues, the role may be part of a broader maintenance team; in larger properties, it may operate as a specialised technical position.
- Key areas of responsibility
- Carry out routine inspections, servicing, and preventive maintenance on air handling units, chillers, split systems, exhaust systems, and controls.
- Diagnose faults, perform repairs, replace components, and respond quickly to urgent breakdowns.
- Monitor system performance, temperatures, airflow, and energy usage to support efficiency and cost control.
- Maintain accurate logs, service records, compliance documentation, and contractor handover notes.
- Work safely around guests, staff, food areas, and sensitive operational zones while following all local regulations and site procedures.
- Liaise with external vendors and specialist contractors when required.
- Type of person who succeeds in this role
- Technically skilled, calm under pressure, and highly reliable.
- Strong at troubleshooting, practical problem-solving, and working independently.
- Detail-oriented, safety-conscious, and able to prioritise urgent tasks without losing sight of routine maintenance.
- Professional in communication and respectful of the fast-paced, guest-facing environment.