The Laundry Attendant plays an essential support role within the Facilities & Maintenance function, helping ensure that linens, uniforms, towels, napkins, and other textile items are cleaned, pressed, folded, and delivered to the highest standards. In a restaurant, club, or lounge environment, this position directly supports the guest experience by maintaining a clean, polished, and professional appearance across all service areas and team members.
- Where the role sits / reporting line
- The Laundry Attendant is part of the Facilities & Maintenance team, with close working relationships across Housekeeping, Stewarding, Food & Beverage, and Front of House.
- Typically reports to the Facilities Manager, Maintenance Supervisor, or Housekeeping Manager, depending on the property structure.
- Works closely with operational teams to ensure laundry needs are met on time and to standard.
- Key areas of responsibility
- Receive, sort, and process soiled linens, uniforms, and other laundry items according to fabric type, color, and cleaning requirements.
- Operate washing, drying, folding, ironing, and pressing equipment safely and efficiently.
- Inspect items for stains, damage, missing pieces, or wear and report issues promptly.
- Maintain a clean, organized, and hygienic laundry area in line with health, safety, and sanitation standards.
- Track inventory levels of linens and uniforms, assist with stock rotation, and support issue/return procedures.
- Handle laundry items carefully to extend the life of fabrics and preserve presentation standards.
- Support turnaround times during peak service periods and special events.
- Type of person who succeeds in this role
- Reliable, punctual, and able to work consistently with attention to detail.
- Organised and efficient, with the ability to manage routine tasks while meeting deadlines.
- Practical and safety-conscious, especially when using laundry chemicals and equipment.
- Physically capable of standing for long periods, lifting items, and working in a fast-paced environment.
- Team-oriented, discreet, and committed to maintaining high standards of cleanliness and presentation.