The Uniform Attendant in Facilities & Maintenance plays a vital support role in ensuring all team members are presented professionally and consistently in line with the venue’s brand standards. This position helps maintain the day-to-day flow of uniform distribution, collection, cleaning coordination, repairs, inventory control, and issue resolution so that operations run smoothly across front-of-house and back-of-house departments.
- Purpose of the role
- To manage the availability, condition, and circulation of staff uniforms so every team member is properly equipped for service.
- To support a polished, hygienic, and consistent brand image through well-maintained uniforms and efficient uniform room operations.
- To assist Facilities & Maintenance with related laundry, storage, and garment-care processes that keep the workplace organized and service-ready.
- Position in the organisation
- The Uniform Attendant sits within the Facilities & Maintenance function and supports all operational departments, including service, kitchen, housekeeping, security, and management.
- The role typically reports to the Facilities Manager, Maintenance Manager, or Housekeeping/Operations Supervisor, depending on the venue structure.
- It works closely with HR, department heads, laundry contractors, and uniform suppliers to ensure uniforms are issued correctly and maintained to standard.
- Key areas of responsibility
- Issue, receive, sort, track, and store uniforms for new starters, current staff, and departing employees.
- Monitor uniform condition, identify wear and damage, and coordinate cleaning, pressing, mending, or replacement.
- Maintain accurate records of uniform stock, sizes, allocations, and returns.
- Keep the uniform room clean, secure, and well organized.
- Support fittings, alterations, and special uniform requests for events, seasonal changes, or promotions.
- Liaise with laundry services and internal teams to resolve shortages, delays, or quality issues quickly.
- Type of person who succeeds in this role
- Highly organized, reliable, and detail-oriented, with a strong sense of accountability.
- Calm, service-minded, and able to respond quickly to frequent requests without losing accuracy.
- Practical and hands-on, with good communication and a cooperative approach to working across departments.
- Comfortable following procedures, maintaining standards, and handling confidential or personal staff information with professionalism.