Warehouse Staff in Support & Logistics play a critical behind-the-scenes role in keeping the venue supplied, organised, and ready for service. This position supports smooth day-to-day operations by receiving, storing, issuing, and tracking stock so that service teams, kitchen operations, and bar teams always have what they need, when they need it.
- Role purpose:
Ensure all goods, beverages, equipment, and consumables are received correctly, stored safely, and distributed efficiently to the right departments. This role helps maintain stock accuracy, reduce waste, protect inventory quality, and support uninterrupted guest service.
- Place in the organisation:
Warehouse Staff sit within the wider Support & Logistics function and are a key link between suppliers, purchasing, stores, kitchen, bar, and service operations. They typically report to the Warehouse Supervisor, Inventory Controller, or Logistics Manager, depending on the size and structure of the venue. In smaller operations, they may report directly to the Operations Manager or General Manager.
- Key areas of responsibility:
- Receive deliveries, check goods against purchase orders, and report shortages, damage, or discrepancies.
- Unload, sort, label, and store stock according to company standards, food safety rules, and stock rotation procedures.
- Pick and issue items to departments accurately and on time.
- Maintain clean, secure, and well-organised storage areas, including dry storage, chilled storage, and beverage stock areas where applicable.
- Support stock counts, inventory checks, and record keeping to help control losses and improve stock accuracy.
- Follow health, safety, and hygiene procedures at all times, including manual handling and safe storage practices.
- Who succeeds in this role:
The ideal person is reliable, organised, and physically capable of handling a fast-paced environment. They pay close attention to detail, work well as part of a team, and take pride in accuracy and cleanliness. A successful Warehouse Staff member is disciplined, proactive, and comfortable following systems while responding quickly to operational needs.